The listed literature gives an overview of some important works relevant to the project Design for Usability.

Usability

• Usability Engineering
  Nielsen, J.
  1994, Morgan Kaufmann
• An introduction to Usability
  Jordan, P.W.
  1998, Taylor and Francis
• The design of Everyday Things
  Norman, D.A.
  1988, Basic Books
• The inmates are running the asylum
  Cooper, A.
  2004, Sams publishing

Design

• Understanding Design
  Dorst, K.
  2006, Bispublishers
• Design Research, Methods and perspectives
  Laurel, B.
  2003, MIT press

Interaction design

• Interaction Design
  Preece, J.
  2004, Apogeo editore

Product impact

• Where are the missing masses? The sociology of a few mundane artifacts.
  Latour, B.
  1992, MIT Press
• Understanding media: the extensions of man.
  McLuhan, M.
  1964, McGraw-Hill
• What things do: Philosophical reflections on technology, agency, and design.
  Verbeek, P.P.
  2005, Pennsylvania State University Press
• User behavior and technology development: shaping sustainable relations beween consumers and technologies.
  Verbeek, P.P.
  2006, Springer
• Do Artifacts Have Politics?
  Winner, L.
  1980, Journal of the American Academy of Arts and Sciences

Quality and reliability

• Development of a design analysis model for consumer complaints
  Revealing a new class of quality failures
  Ouden, E. den
  2006, TU/e