Project

Project

About setting up a user centred design project.

  • Jenkins, J. (2008) “Creating the Right Environment for Design.” Design Management Review 19 (3).
    In which the author discusses a number of organizational issues that can influence designers positively and negatively.
    design management, design department, designing, designers, company, organization
  • Matzler, K. and Hinterhuber, H.H. (1998) “How to make product development projects more succesful by integrating Kano’s model of customer satisfaction into quality function deployment” Technovation, 18(1), pages 25-38
    Practical application of a model to measure satisfaction.
    satisfaction, measuring usability
  • Kuijk, J.I. van (2007). Waarom Werkt het niet Gewoon? Gebruiksgemak in het Productontwikkelingsproces. Product Magazine, Media Business Press, Rotterdam. Tijdschrift voor Ergonomie. Nederlandse vereniging voor ergonomie. ISBN 0921-4348.
    Article (in Dutch) outlining the problem of usability in product development practice and the setup of Jasper van Kuijk’s PhD research project.
    practice, case study, user-centred design, company