Workshop 1 (FULL):
The User Centered Experience

An interactive workshop in which you can experience a typical ‘User Centered Design’ cycle

Different teams work on a design assignment for a user interface. By means of quick prototyping, each design will be evaluated in a usability test, by participants from the other teams. During these sessions, you will be supported by practical expertise. Experience how useful, fun and surprising it is to observe how users interact with your design.

By: Océ-Technologies B.V.: Abbie Vanhoutte & Robert Eijlander, usability engineer and interaction designer at Océ Design
For: (design) students and professionals who want to increase their skills and knowledge of user centered design
Max: 10-15 persons

Workshop 2 (FULL)::
Managing Design for Usability in practice

Professional debate on effectively addressing usability risks and opportunities.

How professionals in product development effectively address usability risks and opportunities. Having a clear understanding of usability opportunities and risks, at the START of a product development project is crucial for planning the development approach and budget. The workshop participants are all active in developing products with excellence in usability. Either as product manager (client) or product developer (design agency). Together we will explore opportunities for increasing the effectiveness of Design for Usability. We will use this workshop to formulate explicit steps towards more effective and efficient development of innovative and usable products.

By: Indes – Product Development: Willem Mees van der Bijl
For: professionals; product manufacturers and product design agencies
Max: 15 persons

Workshop 3 (FULL):
Advanced user research and evaluation

How to get the best and most out of user research and evaluation

Learn about and experience advanced user research and evaluation methods, how to tackle organizational issues when conducting such studies, and how to communicate the results effectively. The workshop is led by experts in Human Centred Design from P5 consultants, who are experienced in tailoring methods and approaches for user research and evaluation to a variety of clients and thus contexts.

By: P5 Consultants: Roel Kahmann
For: bij voorkeur met enige ervaring als onderzoeker en/of opdrachtgever van marktonderzoek/gebruiksonderzoek
Max: 20 persons

Workshop 4 (FULL):
Guiding and changing user behavior

Improving design by learning to assess how products change users

Anticipating how products guide and change user behavior helps preventing undesired user behavior. The workshop will first introduce basic concepts about product impact on user behavior. Participants will then engage in a session of “reverse thinking”: not about what people should do with products, but what products do with users.

By: UTwente: Steven Dorrestijn
For: everyone
Max: 10-40 persons

Workshop 5 (FULL)::
The usability runway

A practical introduction in approaching usability related design assignments

The workshop introduces the basics of design for usability by means of a lecture and some group assignments. Participants will experience how to define approaches regarding usability related design assignments. Additionally they will be exposed to a new way on managing design information.

By: UTwente: Mascha van der Voort, Irene Anggreeni & Frederik Hoolhorst
For: all-round product designers, project managers, design students
Max: 20 persons

Workshop 6 (FULL):
Small usability techniques

Practical application and added value of ‘small usability techniques’ in design

‘small usability techniques’ are fast and cheap qualitative ways to evaluate the usability of a design proposal. They include role-playing, scenario-based design and small-scale use testing (e.g. with colleagues). The techniques are discussed and experienced hands-on so that participants can gain insight into their practical application, added value and fit with more formal usability testing.

By: UTwente and TU Delft: Mieke van der Bijl-Brouwer & Stella Boess
For: product designers, interaction designers, project managers
Max: 20 personen

Workshop 7 (FULL):
Toolbox for Usability

Learn about the MUST tool: managing usability information & supporting decision-making

In this workshop researchers will share with you a preliminary version of a tool that manages usability information and supports the decision-making process concerning usability: the “Management Usability Support Tool”.  The output of the tool is based on research results and company input. How this tool works especially for your company will be discussed during the workshop.

By: TU/eindhoven and TU Delft: Christelle Harkema & ChaJoong Kim
For: Project leaders, Users of knowledge management systems, Usability specialists

Workshop 8:
Usability in practice: barriers and enablers (closed session)

Discussion of the results of a case study on usability in practice

The results of a case study on barriers and enablers for usability in product development practice will be presented to and discussed with the companies that were involved in the study.

By: TU Delft: Jasper van Kuijk
For: invitation only

Workshop 9:
IOP IPCR projects

Presentations of the exisiting and new IPCR projects: research area and valorisation.

By: Senter Novem
For: companies, researchers and managers with an interest in product creation processes