Work Packages

Work Packages

The progress of the work packages and collaborated research can be found in individual reports of the researchers; these reports are not published, for example the first year research proposal of the PhDs.

  • Design Methodology

    Many problems with electronic goods find their origin in the organisation of the product development process. Research shows that development teams often have an un-univocal or incomplete view on the organisation of the use-centred plan of approach. This research provides a tool that supports teams in specifying a detailed user-centred plan of approach, based on the specific characteristics the design assignment as well as the contextual conditions. Read more…

  • Usability in Practice

    To increase the insight into usability in product development practice of electronic consumer products, three case studies were conducted. In each of the case studies the focus was on the product development process as a whole, and on six roles that were considered most influential on usability. Read more…

  • User Characteristics

    Although electronic products show no technical or functional flaws, they fail to meet the users’ expectations. This kind of dissatisfaction is defined as “Soft usability problems”. The occurrence of these problems is strongly amplified by the fact that users are becoming more and more diverse. Therefore, the “User Characteristics” project aims to discover the relationship between user characteristics and soft usability problems. Read more…

  • Desicion making

    Usability issues result from decisions made during the development process. In this PhD research project Christelle Harkema investigated the influences of uncertainty and unawareness on decision-making in design practice. This resulted in a specification of types and sources of unawareness that influence usability related decisions. Addressing these sources of unawareness improves usability decisions and consequently product usability will be improved. Read more…

  • Product impact

    The Product Impact project is about how technologies guide and change users. The research has resulted in papers and publications on relevant theories about product impact and usability, on changing humans and society in the history of design, and about analysing the ethical aspects of behaviour changing technology. Read more…

  • Envisioning Use

    The Envisioning Use technique is a workshop which helps product development teams create a common vision on product use. By combining techniques such as scenario analysis, role-playing and brainstorming it enables team members to share and become aware of knowledge they have and do not have about product use. Read more…

  • Dynamic Use Situations

    This research concerns how designers deal with information about the different situations in which products are used. It resulted in a set of guidelines for a design approach which supports exploring usability for different use situations, creating a frame of reference of those situations and applying it in usability evaluations. Read more…

  • Method Selection

    This research (graduation project) focussed on the selection of methods and techniques within user centred design projects. The results of an iterative practitioner-centred design approach were threefold: a procedure for selecting a method, the type of information should be presented at which moment, and the interface to support both selection and information gathering. Read more…